Cell c service down the drain

For years I am with cell c. 1st the simcard damages by it self after a month then you have to pay alot of money to get a new simcard. Every 3rd month one of my simcards does not work then I must pay a fee to get a new simcards but it's not even my fault.

I'm so tired of cell c really I took out a Sim only deal and for years my debit order does not go off.

I went to 5 different cell c stores to get the problem solved. I went to table bay, malmesbury, table view and century city. After going to n1city twice the 3rd time they saw that my banking details and debit order dates are wrong so for 5 months I've been calling the customer care problem not solved only to find out by N1 city that my banking details is still wrong. For years I never skipped a payment and for more then 5months I pay it in by pnp manually.

Never have I experienced this problem and just wanted it corrected up until today they still don't deduct. I don't know what else to do I'm tired of phoning and not getting helped tired of spending more then 2 hours every time I go into a cell c store.

Can someone please advise as what to do because my service is again suspended and it keep reflecting bad on my credit record. I feel just to cancel the contract and go prepaid on a different network so guys if u using cell c I don't know.

If it's not the fact that their wifi isn't working then it's something else..

I won't recommend cell c to anyone just a matter of bad customer service and alot of inconvience.

Don't choose cell c