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Darren P
1 reviews | Active since Feb 2014
06 Oct 2021, 11:19
Cell C service department?
I instructed Cell C customer services to cancel my account on July 25 2021 and have sent subsequent messages on September 9, 15 and 21st. To date they are still debiting my account. I have not used my cell c account since 30 July 2021. I cannot believe a company like this is allowed to continue to operate. I received a response to my initial message on 3 October that I will be contacted by the services department. 6 October and still no call from Cell C “service “ department to resolve the issue.
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Replies (3)
Cell C's replyOfficial
06 Oct 2021, 12:21Hi Darren
Thank you for contacting Cell C.
Was the cancellation request submitted over the phone or via email?
Regards
^MP
Thank you for contacting Cell C.
Was the cancellation request submitted over the phone or via email?
Regards
^MP
Cell C's reply06 Oct 2021, 12:21
Official
Hi Darren
Thank you for contacting Cell C.
Was the cancellation request submitted over the phone or via email?
Regards
^MP
Thank you for contacting Cell C.
Was the cancellation request submitted over the phone or via email?
Regards
^MP
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Darren P's updateReviewer Update
07 Oct 2021, 08:34We have already been down this road.
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Darren P's update07 Oct 2021, 08:34
Reviewer Update
We have already been down this road.
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Darren P's updateReviewer Update
07 Oct 2021, 09:10Once again you have invoiced me for a contract I cancelled in July 2021
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Darren P's update07 Oct 2021, 09:10
Reviewer Update
Once again you have invoiced me for a contract I cancelled in July 2021