AA
Ahmed A
1 reviews | Active since Dec 2019
02 Jan 2024, 18:05
Cell c **** service
I am totally upset with cell c I have been in contact with them for a month in regards to money paid to them they have taken a full debit order off when a payment was made to them Is It so hard for them to allocate a payment made to them yet I have emailed several people they proof of payment. Today was the worst I had a lady at cell c customer care drop the call on me . I was told several time it would have been resolved within 48 hours but not sure on which planet 48 hours is a month
Helpful (0)
Replies (7)0
Replies (7)AA
Ahmed A's updateReviewer Update
03 Jan 2024, 07:42Dear cell c
Thank you for taking this post and sending me a new SMS with a new reference number it was so awesome , this morning I seen my SMS to see my query resolved wow that's super awesome , but I need to beg to question what did u guys do to resolve the query I have 0 feedback 0 money in my account . 0 information.
Did you guys open a case last night and close it this morning with no actions been taken , really super awesome team
Thank you for taking this post and sending me a new SMS with a new reference number it was so awesome , this morning I seen my SMS to see my query resolved wow that's super awesome , but I need to beg to question what did u guys do to resolve the query I have 0 feedback 0 money in my account . 0 information.
Did you guys open a case last night and close it this morning with no actions been taken , really super awesome team
AA
Ahmed A's update03 Jan 2024, 07:42
Reviewer Update
Dear cell c
Thank you for taking this post and sending me a new SMS with a new reference number it was so awesome , this morning I seen my SMS to see my query resolved wow that's super awesome , but I need to beg to question what did u guys do to resolve the query I have 0 feedback 0 money in my account . 0 information.
Did you guys open a case last night and close it this morning with no actions been taken , really super awesome team
Thank you for taking this post and sending me a new SMS with a new reference number it was so awesome , this morning I seen my SMS to see my query resolved wow that's super awesome , but I need to beg to question what did u guys do to resolve the query I have 0 feedback 0 money in my account . 0 information.
Did you guys open a case last night and close it this morning with no actions been taken , really super awesome team
Cell C's replyOfficial
03 Jan 2024, 07:54Dear Ahmed Adam,
Thank you for your message.
Rest assured that our team is till working on your query to ensure that it gets resolved.
Our Team has been unable to reach you. Please provide us with an alternative contact number or advise a suitable time to contact you.
Cell C | DA
Thank you for your message.
Rest assured that our team is till working on your query to ensure that it gets resolved.
Our Team has been unable to reach you. Please provide us with an alternative contact number or advise a suitable time to contact you.
Cell C | DA
Cell C's reply03 Jan 2024, 07:54
Official
Dear Ahmed Adam,
Thank you for your message.
Rest assured that our team is till working on your query to ensure that it gets resolved.
Our Team has been unable to reach you. Please provide us with an alternative contact number or advise a suitable time to contact you.
Cell C | DA
Thank you for your message.
Rest assured that our team is till working on your query to ensure that it gets resolved.
Our Team has been unable to reach you. Please provide us with an alternative contact number or advise a suitable time to contact you.
Cell C | DA
AA
Ahmed A's updateReviewer Update
03 Jan 2024, 08:05Unable to contact me no one even tried to
Here you can call me on
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Or
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Here you can call me on
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Or
***
AA
Ahmed A's update03 Jan 2024, 08:05
Reviewer Update
Unable to contact me no one even tried to
Here you can call me on
***
Or
***
Here you can call me on
***
Or
***
Cell C's replyOfficial
03 Jan 2024, 08:14Thank you.
Our team has been notified.
Cell C | DA
Our team has been notified.
Cell C | DA
Cell C's reply03 Jan 2024, 08:14
Official
Thank you.
Our team has been notified.
Cell C | DA
Our team has been notified.
Cell C | DA
AA
Ahmed A's updateReviewer Update
03 Jan 2024, 13:30Awaiting your feedback to the team that needs to call
AA
Ahmed A's update03 Jan 2024, 13:30
Reviewer Update
Awaiting your feedback to the team that needs to call
AA
Ahmed A's updateReviewer Update
03 Jan 2024, 20:06Dear cell c I'm providing my alternative contact number again ***
AA
Ahmed A's update03 Jan 2024, 20:06
Reviewer Update
Dear cell c I'm providing my alternative contact number again ***
AA
Ahmed A's updateReviewer Update
05 Jan 2024, 16:16I have been contacted once again asked again the same thing please send email this was yesterday 04/01/24 same story send proof of payment send your details we can't understand what's going on why are you people so hard to understand that you guys as an entire department and company cannot allocate my EFT payment to my account please help me to understand.
AA
Ahmed A's update05 Jan 2024, 16:16
Reviewer Update
I have been contacted once again asked again the same thing please send email this was yesterday 04/01/24 same story send proof of payment send your details we can't understand what's going on why are you people so hard to understand that you guys as an entire department and company cannot allocate my EFT payment to my account please help me to understand.