Cell C Service

Item: Cell C
Rating: 1
Author: Suraya R

Unfortunately I am back here? This seems to be the only way anyone from Cell C will help. I have been trying for for a few days to activate a sim card that was delivered to me. Guess what??? Nobody at customer service can assist, yet again! I have been told to contact the "activation department" between 8 and 5. After 2 days of trying, I was told yesterday that there is no such department??? My first debit has already been processed yet I am unable to use the service I am paying for? Your customer care department needs to seriously step up, this is ridiculous. I am at the point of cancelling this contract!!! Can someone revert?

Helpful (0)

Replies (3)

Cell C's replyOfficial

27 Feb 2019, 12:16

Hi Suraya R

Thank you for getting in touch.

Our system shows that your data line has been activated.

What error message are you getting?

^NT

Best regards,

Cell C's reply27 Feb 2019, 12:16

Official

Hi Suraya R

Thank you for getting in touch.

Our system shows that your data line has been activated.

What error message are you getting?

^NT

Best regards,

Suraya R's updateReviewer Update

27 Feb 2019, 17:37

Hi There. There is no connection to the internet. Can someone please call me to help?

Suraya R's update27 Feb 2019, 17:37

Reviewer Update

Hi There. There is no connection to the internet. Can someone please call me to help?

Suraya R's updateReviewer Update

28 Feb 2019, 08:21

Good Morning, feedback required please. This is rather urgent. If I can not be assisted, please arrange for cancellation of contract and collection of the sim card.

Suraya R's update28 Feb 2019, 08:21

Reviewer Update

Good Morning, feedback required please. This is rather urgent. If I can not be assisted, please arrange for cancellation of contract and collection of the sim card.