Cell C Service

<p>This is by far the worst service I have ever experienced. I have contacted Cell C contact centre for four months to cancel a debit order as my contract has been cancelled and the account is going into arrears. I have spoken to the contact centre teamleader Mr Malapa who has made various promises to return my call and nothing has happened to date. Today another debit order went off and it will be unpaid. I received a sms on 30 April to confirm cancellation and Mr Malapa confirmed that there will be no further deductions.</p> <p>This cannot continue...this service is contrary to the service excellence that Cell C claims to be giving. This service makes Cell C no different to the services rendered by certain governmental departments...indicative of our times.</p> <p>Failure to act, by Mr Malapa's manager(s) will place then firmly in the same boat...no service delivery.</p> <p> </p>