BL
Bianza L
1 reviews | Active since Jun 2018
09 Feb 2021, 12:44
cell c service ?
I am EXTREMELY unimpressed. When I wrote my previous review. I was Informed on the 4th of February that I would receive a call from an employee of cell c. Till date. I have not received a call.
When I do contact cell c. I am being informed that nobody can access my order. Only a specific employee. (For the sake of courtesy I won't mention her name on this platform).
I have placed my order on the 29th. To date. nobody knows what's happening with my order. Nobody can assist to change my order or to cancel it.
This level of service is ATROCIOUS!!!! it Is disgusting to say the least. And no customer should get such treatment honestly.
This 100% goes against the Consumer Protection Act.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
09 Feb 2021, 13:04Dear Liesering
Thank you for contacting cell C.
We have received your review regarding your order.
Please accept our apology for the delay in resolving your query. We have made a follow up to our call back request to place an order.
Our Sales Team will contact you shortly.
^NZ
Thank you for contacting cell C.
We have received your review regarding your order.
Please accept our apology for the delay in resolving your query. We have made a follow up to our call back request to place an order.
Our Sales Team will contact you shortly.
^NZ
Cell C's reply09 Feb 2021, 13:04
Official
Dear Liesering
Thank you for contacting cell C.
We have received your review regarding your order.
Please accept our apology for the delay in resolving your query. We have made a follow up to our call back request to place an order.
Our Sales Team will contact you shortly.
^NZ
Thank you for contacting cell C.
We have received your review regarding your order.
Please accept our apology for the delay in resolving your query. We have made a follow up to our call back request to place an order.
Our Sales Team will contact you shortly.
^NZ
