1 reviews | Active since Aug 2013
Cell c *********** service
I am with Cell C now for +- 15 years And for the last 4 years the service got worse tot bad. To me the consultants yust do not care if you are helped or not. You are yust a number to them. Every time you. Need something i need to call up to 5x back to get results. Strugeling for 4 years to get 1 account sorted out and still not finalized. And whet get to asked for a supervisor the consultant. Got a lot of questions to just at the end of day, end up. wihout getting to the supervisor. And when u get to one , the promises to sort the account out. Dying a silent death. After the forth time phoning in this morning the tell met my info gave is not right and need to phone back in 5 minites. This is the last straw that will break the camels back. I have already change one account yesterday an the other will follow soon. Mike
Please accept our sincere apologies for the unpleasant experience.
We have escalated the matter to our Support team for further assistance. Do expect communication soon.
^DA
Please accept our sincere apologies for the unpleasant experience.
We have escalated the matter to our Support team for further assistance. Do expect communication soon.
^DA
To answer 3 quistions and keep on telling i answer it wrong. My name my id and what bank i use. 4 previous answer are right and 4 are wrong????? I know my name
I know my id
I know what bank i use
What can be answered wrong
3x diferent consultants on the same call 2 answered right and one wrong something seems wrong with my mind.
I still not got the answer i need and the action or what was asked for done.
Why do we need to publish this in the publick domain to get a action from *********** firm .i ask for a supervisor and hang on the line for +- 5 min and put the line down .wow what a great service.
But realy i need a new provider that are competent
And helpfull.
To answer 3 quistions and keep on telling i answer it wrong. My name my id and what bank i use. 4 previous answer are right and 4 are wrong????? I know my name
I know my id
I know what bank i use
What can be answered wrong
3x diferent consultants on the same call 2 answered right and one wrong something seems wrong with my mind.
I still not got the answer i need and the action or what was asked for done.
Why do we need to publish this in the publick domain to get a action from *********** firm .i ask for a supervisor and hang on the line for +- 5 min and put the line down .wow what a great service.
But realy i need a new provider that are competent
And helpfull.