Cell C, seriously no feedback still

On Wednesday, 6 February 2019, I went to a Cell C store to get the long issue with Cell C sorted, and I was promised that everything would be resolved no longer than Thursday.

As it is Sunday I am still waiting for any type of feedback.

Someone called my from Cell C on Friday but I said hello for 20 seconds and got no response. Also I received a email about Ticket # [CF049704] reply.

As this is a prime example of breaking the contract between us as it's been more than a month and I still do not have a resolution.

I demand the C Fiber support director contact me and assist in resolving this.

PS. This is HelloPeter complaint #10.