Cell C send around
<p>On the 23 rd October I took out 2 contracts at Cell C for myself and my wife.</p> <p> </p> <p>Cell C Vaal Mall only had stock of 1 P9 Lite, and we only received one phone and I was advised that once they have stock I will receive the other P9 Lite.Today (3 November)I went to the store to collect the phone.When the staff members phoned cell c to give the phone details to Cell C call centre I was advised that they cant give me the phone.The reason the Cell C Vaal Mall Manager gave me is that the first debit has not yet gone off.I also phoned 084140 and 084140 but none of the 8 people that sent me from one to the other person could help me.</p> <p> </p> <p>Can I please get clarification on what the issue is because to my knowledge the contracts was approved on the 23 rd October.</p>
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Best regards,
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Best regards,
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
Best regards,
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
Best regards,
