EP
Enrico P
1 reviews | Active since May 2010
19 May 2021, 17:03
Cell C selling empty promises
Upgraded my contract after being with Cell C for over 5 years now. They promised my my Iphone with in a week , now its 4 weeks later and no phone, and no stock but any other provider can help me immediately. So either Cell C give me another iphone for same price or the one I requested. I will the cancel all contracts from us they probably don't care, but sorry I am not the only one with same issue.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
19 May 2021, 17:22Good day Enrico
Apologies for the inconvenience experienced.
We have referred the matter to our Social Media Team. One of the Consultants will contact you and assist.
^SM
Apologies for the inconvenience experienced.
We have referred the matter to our Social Media Team. One of the Consultants will contact you and assist.
^SM
Best regards,
Cell C's reply19 May 2021, 17:22
Official
Good day Enrico
Apologies for the inconvenience experienced.
We have referred the matter to our Social Media Team. One of the Consultants will contact you and assist.
^SM
Apologies for the inconvenience experienced.
We have referred the matter to our Social Media Team. One of the Consultants will contact you and assist.
^SM
Best regards,
EP
Enrico P's updateReviewer Update
20 May 2021, 11:35Great, maybe. Have not heard anything from anyone.
EP
Enrico P's update20 May 2021, 11:35
Reviewer Update
Great, maybe. Have not heard anything from anyone.
Cell C's replyOfficial
20 May 2021, 12:34Hi Enrico
We will contact you shortly.
^NT
We will contact you shortly.
^NT
Best regards,
Cell C's reply20 May 2021, 12:34
Official
Hi Enrico
We will contact you shortly.
^NT
We will contact you shortly.
^NT
Best regards,
EP
Enrico P's updateReviewer Update
20 May 2021, 18:10Just like I said, they cant deliver a promise never mind just a call..
EP
Enrico P's update20 May 2021, 18:10
Reviewer Update
Just like I said, they cant deliver a promise never mind just a call..
Cell C's replyOfficial
20 May 2021, 18:33We are experiencing a backlog with our HP queries. One of our Consultant will be in touch with you latest by close of business tomorrow.
We apologise for the inconvenience.
^NZ
We apologise for the inconvenience.
^NZ
Best regards,
Cell C's reply20 May 2021, 18:33
Official
We are experiencing a backlog with our HP queries. One of our Consultant will be in touch with you latest by close of business tomorrow.
We apologise for the inconvenience.
^NZ
We apologise for the inconvenience.
^NZ
Best regards,