mP
mequelle P

1 reviews | Active since Dec 2015

29 Dec 2015, 14:01

cell c see to them self

good day <br> <br> this is the second compliant I am putting on hello peter regarding the same problem that has never been resolved ever since the first complaint My problem is that I have been battling with network in my area and have been calling almost 2 to 3 months now forever being transferred to one department then the other ,after all that I managed to find the correct department spoke to a Mandisa in the technical department which she has logged a complaint regarding the matter *** And *** a tabiso called me to advise me that they are aware of the problem and sent out network guys to test the area as there has been a lot of complaints in the area regarding this and found out that there was a problem ,he mentioned that cell c will be putting a tower up however he cant tell me when this is going to happen or anything as it is out of his hands , I requested to speak to a team leader \networks Team leader Dasweer"he apparently wasn't available so left a message for him to please call me back as I need to resolve the problem as my question to the agent was what happens to me the customer in the interim. NO ONE CALLED ME BACK"""

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Replies (1)
Cell C
Cell C's reply29 Dec 2015, 14:41
Official
Hello mequelle ,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN