Cell C, see for yourself how **** they are.
<p>Where to begin?</p> <p>First I struggle with network connectivity in my area, sometimes even leading that i can't even call a simple emergency number. Most recently to be exact on 30 June i realised that I can't update any of my apps on google play with mobile data. After struggling myself, trying to avoid going to my cell C store I gave up and asked my mother to take my phone in so they can have a look. I work odd hours so I couldn't do it myself. When she got to the Cell C store the guy checked to see if i have data on my phone which it did. He then told my mother that he can see there is data but google play does not want to run on it, she then asked why? His response " I don't know, i just sell phones I'm not a technician". My problem is, that this guy didn't even asked for help when he didn't know what to do or even put in an effort to solve the problem. So we as Cell C clients buy a phone that most of us don't know the settings of and the person selling the product to us don't know anything about what they are selling and really doesn't care as long as they can get their paychecks from us Cell C clients. Eventually after using another network on a separate phone and research the living hell out of this problem i was able to fix the problem myself, does this mean I am a technician now?</p>
We apologize for the manner in which this matter was handled and for the inconvenience caused.
It is disappointing to learn that the agent did not conduct himself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused.
It is disappointing to learn that the agent did not conduct himself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Lungi could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Lungi could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
