1 reviews | Active since Aug 2016

26 Oct 2022, 17:23

CELL C ****S

the **** company called Cell C

I took a data contract with cell c for 50GB day and 50GB night. my contract was worth R260 PM and it went well for two months then after I was charged R480 pm which I queried and they with a **** explanation I have subscriptions worth R200.

I asked the salespeople why am I being charged ridiculous amounts course I didn't sign any subscriptions and told them to cancel the subscriptions.

which they said they did but they continuously charged me R480 which I also continuously reversed via my bank.

my balance was R1200 with the crazy charges, I then asked them to terminate my contract course they have breached the contract, and to my surprise, they took me to the credit bureau and debt collectors saying I owe R6000 rand.

Cell C can you terminate my contract, please?

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Replies (1)
Cell C
Cell C's reply26 Oct 2022, 17:34
Official
Good day  Confido 

Thank you for contacting us. 

The matter will be escalated to our Support Team for further assistance. We will contact you within 48 working hours. 

^NT