1 reviews | Active since Apr 2021
Cell C ******** customers
Am so disappointed with cellc infact I just don't want anything to do with the company after my contracts am really done with cellC and I'll spread the word on Hello Peter and to everyone I know to not have contract with cellc. Can't believe I've with Cell C for 9 years and they doing this to me.
1. In January I upgraded the number 061 took LG the contract was R200 I expected cellc to deduct R200 for this number as per the contract monthly
2. On 074 the cellc 24months contract ended in December 2020. Cellc still deducting 129.23 for Pinnacle Data, I didn't ask for any continuation I expect if the cell phone contract that had pinnacle package to end as well. I need a page on my contract state that if the contract ends I should call and end pinnacle too.
On the same number the is a whatsapp 25.21 that cellc is deducting I need recordings showing me requesting that contract every month
3. On 084 number I had signed a contract for 200 to my surprise cellc deducting R395.73 Stating 10g =R200 Whatsapp contract =R25.21 R6.90 a day that monthly 170.52 who signed that contract when was it requested I need recordings and why it's included to the contract who gave that permission?
I know you will fail to provide those answers as usual nothing good about cellc but good at ******** customers. I curse the day I took the contract with cellc it shows the was a lot that was happening on previous contracts and I was aware or paying attention.
Cancel pinnacle contract on 074 and whatsapp monthly subscription that is 25.21
084 number cancel whatsapp 25.21 that I didn't sign for
R170 amount that I don't know should stop putted in the contract I hate you cellc. Even if I made a mistake by subscribing it should have been putted on my contract who gave that authority.
Lastly I want to terminate the 10g contract I know it's before 24 make all the calculations how much will I pay to buy out this contract
I want to be left with only one contract that is on 061.. that I signed for in January that was R200.
We acknowledge receipt of your complaint, our support team will contact you and assist.
^PN
Best regards,
We acknowledge receipt of your complaint, our support team will contact you and assist.
^PN
Best regards,
