Cell C - ****med of the elderly!!

My father in laws contract expired, but they wanted to continue without upgrading. A gentleman phoned them and informed them about a new contract with 180 minutes, etc. My father asked if it was 180 any time any minutes to which the gentleman rep**** it was. My father subsequently did the upgrade and received a sms with the new particulars.

In the sms it stated that only 60 minutes were any time any network minutes and the remaining were Cell C to Cell C minutes. My father tried to phone the nr at the bottom of the sms - no answer. 6 times!! They then got in the car and drove to the nearest Cell C where they were informed that the contract can't be cancelled.

A pensioner of 71 years old were ****med by Cell C and forced to go to a mall in the Covid times!!! This is unacceptable!!! Calls are always recorded to cover the service provider, but never to protect the client!

Cell C should be ashamed for treating elderly clients like this.