NM
Ntebogeng M

1 reviews | Active since Nov 2019

12 May 2022, 08:53

Cell C ****

I'm very disappointed with the service I received. I was unable to pay my account for 5 months. The installment is 300 rand. I find that I owe them 9000 rand. I went to the cell c shop and was told to call in. I called in to inquire and set up a debit order and find out about the amount they said my details are incorrect I can't be assisted. The bill went from 5 500 to 9000.i have no access to the account and it keeps increasing by 1000s of Rands I don't know what to do

0
Replies (6)
Cell C
Cell C's reply12 May 2022, 09:57
Official
Hi Ntebogeng

Thank you for reaching out.

Your account was deactivated due to non payment.

^NH
NM
Ntebogeng M's update12 May 2022, 10:24
Reviewer Update
Why is the amount of money I owe increasing by over 1000 rand monthly I am not receiving any assistance
Cell C
Cell C's reply12 May 2022, 10:41
Official
The amount is including the unpaid bill plus the device fee.

^NH
NM
Ntebogeng M's update12 May 2022, 11:20
Reviewer Update
The device is 600 its a rooter. May you please contact me on my cellphone number. I find this very disturbing. This is a *******
NM
Ntebogeng M's update12 May 2022, 15:32
Reviewer Update
Yes
Cell C
Cell C's reply12 May 2022, 16:11
Official
We'll be in touch.

^NH