I was with Autopage pn a Cell C contract that closed down and was transferred to Glocell. With numerous calls and to Cell C and Glocell nobody could help me as I was paying for a rooter that just would not work. Each company would tell me that the problem is not with them but with the other. But now after almost 2years with alot of frustration and money that was wasted on a device i couldn't use. So now that my contract was transferred back to Cell C, i was sure that now this could be sorted out. A lady working at a Cell C branch told me it was the wrong sim card! But, they can't help me, i'll have to pay an additional amount to get a sim swap and that they could do nothing about my money that i have been paying each month. So i send numerous emails to Cell C again, they phone, only to let me know i need to have prove that i have been complaining from the start. The emails i send to Glocell was on their website and how should i prove the numerous telephone calls i made or the numerous visits to Cell C branches? So end the end they don't care that i have lost my money for paying a device i was never able to use. This is a WARNING to all future CELL C and GLOCELL customers, stay clear of these providers, they will only take your money and care less if your device or sim card works.
Best regards,
Best regards,
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