PK
Peter K
1 reviews | Active since Jun 2013
23 Jun 2015, 10:30
Cell C Samsung phone guarantee FAIL.
My 2 month old Samsung Galaxy A3 has been in and out of their repair centre for 2 month, it was booked in for battery not charging and came back with the screen popped out on the one side and the home button recessed and loose.<br> Sent in back for a second time and 3 week later it came back with the same problem. The phone has now been booked in for a 3rd time today. This phone was a upgrade on my contract and so far no joy and no phone for 2 months and counting..... :-(
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Cell C's replyOfficial
23 Jun 2015, 10:45Hello pwkreeft,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply23 Jun 2015, 10:45
Official
Hello pwkreeft,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN