Cell C Sales *****

I app**** for a Cell C contract almost two months ago using the contact number 084140 for the sales department. I was put through to a woman named Bukelwa Gxowa who requested the following documentation from me: ID copy certified and 3 months bank statements. She then emailed me and advised me that I do not qualify for the two handsets (Hawei P20 Lite) and I should try again in 30 days. Since then Cell C started deducting money from my back account with no authorization and each time I had to run to the bank to reverse this money which I am being charged for and has automatically affected my credit record. I then went to Cell C in Blue Route Mall, Tokai where a case of ***** was opened by another call centre agent with a reference number that was provided. Since then I have been following up on my own case and have heard nothing from Cell C. The people I speak to refuses to give me the head office contact number while this ***** is still taking place. It is so stressful and really unreasonable for this to go unseen. Obviously Cell C will not compensate me as it is not the first time this has happened to someone.