SJ
Simone Jagger-Smith
1 reviews | Active since Jul 2014
16 Apr 2021, 11:29
Cell C Sales Fail
I phoned to order a new cellphone contract with phone from Cell C. I went through the entire application and was promised that I would get the phone within a few days. I never heard anything after that. I subsequently dropped into a Cell C store and enquired, only to find that the order was not on their system and had never been processed!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
16 Apr 2021, 11:42Good day Simone
Thank you for reaching our to us.
Your application was loaded on the system, however your application was unsuccessful.
You do not qualify for a contract.
^SM
Thank you for reaching our to us.
Your application was loaded on the system, however your application was unsuccessful.
You do not qualify for a contract.
^SM
Best regards,
Cell C's reply16 Apr 2021, 11:42
Official
Good day Simone
Thank you for reaching our to us.
Your application was loaded on the system, however your application was unsuccessful.
You do not qualify for a contract.
^SM
Thank you for reaching our to us.
Your application was loaded on the system, however your application was unsuccessful.
You do not qualify for a contract.
^SM
Best regards,
SJ
Simone Jagger-Smith's updateReviewer Update
16 Apr 2021, 12:06That's bizarre. And why not?
And then why was I told by your store that there was not even an application on their system? And why did no-one get back to me?
And what kind of response was that to a complaint?
And then why was I told by your store that there was not even an application on their system? And why did no-one get back to me?
And what kind of response was that to a complaint?
SJ
Simone Jagger-Smith's update16 Apr 2021, 12:06
Reviewer Update
That's bizarre. And why not?
And then why was I told by your store that there was not even an application on their system? And why did no-one get back to me?
And what kind of response was that to a complaint?
And then why was I told by your store that there was not even an application on their system? And why did no-one get back to me?
And what kind of response was that to a complaint?
Cell C's replyOfficial
16 Apr 2021, 12:54We apologize that you were not notified by the Sales Team. We will get a Sales Consultant to contact you and advise further.
^SM
^SM
Best regards,
Cell C's reply16 Apr 2021, 12:54
Official
We apologize that you were not notified by the Sales Team. We will get a Sales Consultant to contact you and advise further.
^SM
^SM
Best regards,