CF
Chris F

1 reviews | Active since Jul 2014

21 Jan 2019, 16:42

Cell C sales agent will commit ***** just for a sale...

I agree I was ******** however in the same breath was ****med by the Musgrave branch in Durban. A colleague of mine went to open a contract. His credit score was just short on the phone he wanted to get so the *********** at Cell C recommended that they use my credit score. The account is in his name. I clearly heard him say 'It won't affect you at all sir'.

Well months on my colleague hasn't been honouring his account and I'm up to be blacklisted for non payment. *They took my colleagues details for the debit order - not mine.

How can someone be allowed to do what this *********** has done?

Who can I make contact with to get this damn account to affect him and not me?

0
Replies (5)
Cell C
Cell C's reply22 Jan 2019, 07:29
Official
Good morning Chris

Why did you allow this to happen? You are part of this ********** activity and you are guilty just as the sales agent. 

We will get someone to assist.

Regards
Cell C | PN
CF
Chris F's update22 Jan 2019, 08:21
Reviewer Update
Morning PN, thank you for the reply! I allowed it to happen because of the way it was so well sugar coated...
Cell C
Cell C's reply22 Jan 2019, 10:13
Official
Moses has been in contact with you to assist and advise on a way forward regarding this matter.
 
Regards
Cell C | PN 

CF
Chris F's update25 Jan 2019, 11:29
Reviewer Update
As grateful as I am for a reply, I am disappointed in the response. There's been no resolution or that the sales agent guilty of ***** will face any disciplinary action. Rather I was made to feel like an idiot for even reaching out and bringing this issue to their attention...
CF
Chris F's update25 Jul 2019, 10:23
Reviewer Update
STILL having an issue with this account and cannot get through to your legal department. Please get someone to call me urgently?