Cell C Sales agent

Cell C Fiber sales agent. I was convinced to sign the fiber contract sales agent did a perfect job. I was called at least three times a day to get this contract signed. So I eventually signed the contract expecting the excellent service promised. As soon as I signed I was told to stop my other wife contract because I was promised to be connected to fiber within two weeks. that never happened I tried calling the agent and he always had promises . I had to take the afternoon off because he promised to activate my account him self. So 5 min before the time he promised I got a sms from him saying he passed out from the heat.

Installation was covered by Cell C. Vumatel still emails me the Installation fee for the last 2 moths as I forward this email to him every time to inform him that the account is still outstanding but yet again no response

After a moth and a half I eventually was hooked up. So then I received an account of R1700, I have informed the agent and he said he will sort it out as I am in Amsterdam during this time so only email conversations was possible. After a moths time nothing was done by him and I still do not know what the charge is for. I then logged a complain online. I informed them I am in Amsterdam so telephone call is not possible. They have tried contacting me with my international number but I have missed the call as i was in a meeting.

I feel that this is unfair as soon as I signed that contract I just had to put out flames via email with no response from agent or assistants. I am embarrassed when Vumatel emails me the outstanding account .

So I am in Amsterdam and R1700 was deducted from account and I still do not know why ???