Cell C said they helped, unsurprisingly nothing was fixed.

After begging for help for almost a month, forcing me to eventually open a Hello Peter account. I finally got some sort of assistance from Cell C.

I sent them everything they needed, they looked it over and said everything was fixed. I then proceeded to make the payment I had been delaying. I knew I was going to be in arrears for the month I hadn't paid. I was not willing to make the payment until they had finally fixed the issue.

But then I got the statement for May and it shows I am 3 months in arrears still. After paying the outstanding month. And sending them proof of all the previous payments. And receiving confirmation from them that it was all sorted out.

Cell C has done nothing to fix this. They have shown no interest in anything except sending me their customer surveys and statements.

And I will gladly be looking for a new provider, that I willingly accept as my provider of choice. It is unfortunate that Greencom has done this to so many previously happy customers.