HP
Helene P

1 reviews | Active since Dec 2014

18 Nov 2016, 10:20

Cell C S7 Contract OVER Priced - no feedback from Cell C

<p>I have been a Cell C customer for over 10 years and am due for an upgrade next month. Looking at the S7 EDGE. Currently paying R500 for a S5. Quote received was R890 for the S7! I'm sure the new iPhone is cheaper.</p> <p> </p> <p>The other 2 service providers are at least R200 - R250 cheaper and Vodacom at least offer a Tab 3 with it!</p> <p><br />When I phoned Customer Care they suggested I write an email to find out if Cell C can better the deal for me. I did this - followed up with another email - no acknowledgement of receipt. Where is the service from Cell C?</p> <p> </p> <p>I cannot afford R900 for a cell phone if I can get it for R650.</p> <p> </p> <p>Cell C : I would appreciate a call back or feedback on my request sent - otherwise I have no choice but to wait for my contract to end and go to another provider - what a pity!</p>

0
Replies (3)
Cell C
Cell C's reply18 Nov 2016, 10:28
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply18 Nov 2016, 13:06
Official

Nelly confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

HP
Helene P's update21 Nov 2016, 07:17
Reviewer Update

Thank you Cell C for your prompt response and assistance. Happy Cell C customer!