1 reviews | Active since Oct 2015
Cell C's service is pathetic !!!!!!
To cut a long story short, Cell C cannot hold anyone responsible for bad service because no track is kept of their staff calling you. I have had 2 people from Cell C blatantly put the phone down in my ear. Now, I get that I may have been frustrated but being in the Cust Serv industry myself, the whole idea is to calm the client down not **** them off even more. I then spoke to Liam who could not even for the life of me speak proper english nor pronounce my name after I even told him how to. Trust me, its not rocket science. How in heavens name do you expect to have *** headed, ********, stubborn and rude people employed to assist you. They want to be more right than you. <br> <br> Its simple. No-one authorised a double debit, and then tell me I must go to the bank to reverse what is already paid ( you cant do that btw) and then also tell me that they allocated the payment to October. No one authorised that either !!!!! <br> <br> Cell C I want an explanation as to how your management is more pathetic than your staff and how after putting the phone in my ear down do they still blatantly play me the \stay on the line and rate our service clip"<br> <br> """
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
