CT
Charity T

1 reviews | Active since Oct 2012

28 Nov 2016, 09:08

Cell C's SALES DEPARTMENT are **********

<p>I have been getting SMSs that my contract is almost approved yet I haven't app**** for any contracts at Cell C. I called on Thursday the 24th of November 2016 to report these SMS and I spoke to Mpho and was given call reference ********** ********** 1 at 12:27pm as she advised that i should not worry as she could not see any application on my ID number. I received another SMS on Friday the 25th of November 2016.</p> <p>I just received 2 SMSs already and when I phoned the contact centre I was advised I should phone after 9:00am.</p> <p>I do not trust this service provider anymore!!!!</p>

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Replies (2)
Cell C
Cell C's reply28 Nov 2016, 09:16
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Cell C
Cell C's reply28 Nov 2016, 14:47
Official

Maropeng has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN