Cell C's rude and disrespectful staff

On the 2th of February 2016 at 5:35 and 5:55 I phoned the Cell C Cancellation Department to cancel a contract and make it prepaid. After half an hour on the phone and dealing with a rude,disrespectful,*********** and stupid man I still have not received confirmation whether my contract has ended. In the background the employees at this customer service were having a party and talking amongst themselves and completely ignoring my requests. I have never in my life dealt with such a rude and arrogant young man whose job is to assistant with the problem at hand but rather disregard any of my comments and speak over me. At one stage,he had completely put the phone aside and was ignoring everything I had to say. I have supported Cell C for many years and ignored friends advance to transfer to MTN or Vodacom. It's such a disgrace that a valued customer has to be shoved aside and treated as an inferior. I am absolutely shocked and disgraced!! Such disgusting attitude.