Cell C's Pathetic Service

<p>On the 25/09 I hand my hansdet in at the Cell C Store at Mimosa Mall Bloemfontein. Elgin checks it in. The terminal inexplicitly is unable to make voice calls, yet works a charm on data calls. Elgin was stumped, seems the first time a cutomer brings in an IMEI- blocked terminal.</p> <p>Phone sits for days, which turn into weeks with daily telephonic followups to all types of call centre agents with promise after empty promise of resolution. No follow ups...</p> <p>I then one fateful day , during a routine followup learn that my handset has been blacklisted by Vodacom, apparently a Ms. Maile Maphee (Cell C) received the blocking confirmation email, which contains the incorrect IMEI! The reason for blocking being "non payment".</p> <p>Cell C promptly and efficiently proceed to blacklist my device at 12 years of being a diligent paying customer. No call. No Notification. I am sick and tired of this attitude of empty insincere promises from this pathetic company and its pathetic employees </p>