1 reviews | Active since Jun 2015
Cell C's Network , and their breach of contract
Took a Contract with Cell C in Pavillion in May 2014. At the time Cell C, was the most affordable network and contract for me. After I took the contract, I realised that I never picked up 3G signal at home. I lodged a complaint which was of no help to me. A guy was supposed to come home to test the network and he never, so eventually after I got so fed up I decided to leave it as I could roam on Vodacom's network and get signal for the period when I was at home. However about 2 weeks back I noticed the Signal while roaming on Vodacom's network to have been completely gone. So I had phoned customer care and lodged a complaint AGAIN and the guy tells me that Cell C no longer allows roaming on Vodacom's network anymore. So what network am I supposed to use now??? I am paying R530 a month for a network I cannot use. I have paid almost 75 % of the contract and I have abided on my side of the contract. Now CellC is not able to abide by their's! I am absolutely fed up with Cell C and i urge customers and potential customers to consider alternative options as network is bad!. Cell C better come up with an idea to rectify matter or i will make sure I take the matter to the highest level!
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
