lC
lena C

1 reviews | Active since Feb 2017

24 Feb 2017, 10:30

CELL C's MOTTO: Its all about Service. WHAT SERVICE???????????

<p>i still do not have my wi fi router and tommorow cellc will decudt their money but for 1 month i could not have used my wifi as per my contract it was send for repair and i paid for it when i phoned cell c yesterday they said it was dispatch to be delivered to cell c kollande yesterday afternoon, i phoned this morning and Cell C kollande said it is still in dispatch so who is lying now how do I get the service that i was promised when i took out the contract is this fair to me as a customer for not being able to use my wifi and still pay cell c because they do not worry as long as they get their money (: (: (: and all they can say is sorry.......</p>

0
Replies (3)
Cell C
Cell C's reply24 Feb 2017, 10:43
Official

We will follow up on this matter and provide feedback.

Do expect communication.

Regards

Cell C | PN

lC
lena C's update27 Feb 2017, 11:30
Reviewer Update

up to date no one has even bother to contact me ragarding my problem how can Cell C get away with this tommorow is the end of the month and I did not event use my data for this month but they have their money....

Cell C
Cell C's reply27 Feb 2017, 14:55
Official

Palesa confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN