1 reviews | Active since Feb 2017
CELL C's MOTTO: Its all about Service. WHAT SERVICE???????????
<p>Teribble Teribble Teribble service from Cell C, i have a data contract with Cell C and by router broke in last week, i have phone the call center and was advice that I should take the router to by nearest branch as it is faulty, I did take it to Cell C kollenade and they informed me that they will book it in but it can take up to 21 working days for repairs to be done, i requested a loan unit as the contract does not make provision for the date to be taken over to the next month i requested them to assist me because what will i do for 21 days of not using my data but they will still get their money as per the contract the salerep advices me that i had two choices either book it in and wait or go all the way to midrand to the walk in repair centre and get if fixed on Monday (i have a permanent job) and can not just take leave as i feel, i asked her what other options do i have and she simply said no other options and she is very sorry, so who's problem is it now the sim card is a data card and I can not use it in my cellphone and i have a different number this data contract was taken out to assist my family in getting the pleasure of wifi and not one month does Cell C struggle to obtain their monthly subscription, i am very unhappy about this and will not recommend cell c to any of my friends family or the poeple that work with me this is unacceptable.</p>
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
