lC
lena C

1 reviews | Active since Feb 2017

03 Feb 2017, 15:05

CELL C's MOTTO: Its all about Service. WHAT SERVICE???????????

<p>and then again no assistance can be provided as per their Motto.... sorry we can not assist you as it takes 7 to 21 days and no loan units are avaialbe, so what happens to my data for 7 tot 21 days as this can not be carried over but at the end of the month Cell C want's their money what do I as the customer gain and this is only a loss for me and a gain for Cell C , i can not use my unit and they do not care because they get their money as usual... what to do??????????????????????</p>

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Replies (1)
Cell C
Cell C's reply03 Feb 2017, 15:29
Official

We value all our customers and customer satisfaction is a priority to us.

Your complaint was handled by one of our consultants and the consultant advised that a request to have this matter prioritized has been sent to our repairs team, even though the turnaround time takes 7-21 days.

Regards

Cell C | PN