Cell C's inappropriate prosedure versus normal prosedure

<p>I upgraded yet again with Cell C and I am still getting billed for my old contract as well as the new one. After numerous calls, about 18, I spoke to Henry last night at the so called customer service. I was treated like a idiot told that I do not want to co-operate and point blank did he refused to listen. According to him, or the text that he was reading, I was in the wrong. He doesnt give you a chance to explain because each time that I start to talk he just keep on reading that I am in the wrong and how am I going to fix this. I was reported to the credit bureau by Cell C and according to Henry I must just pay the money. After 30 minutes talking to a "reading consultant" the issue was still not resolved. I seriously think Cell C can do better.</p> <p> </p>