CV
Chanel V

1 reviews | Active since Jul 2016

23 Jul 2016, 09:20

Cell C's disgusting customer service.

<p>Dear CELL C </p> <p> </p> <p>I've been a loyal customer for many year and have always had issues but this one takes the cake.</p> <p>On the 2nd of July I was excited to upgrade I was assisted at at Cell C N1 city upgrading to a Huawei Ascend P8 Lite. That same evening i started having problems and waited to see if it would change. On the 7th I took The phone back and it got sent away for an OBF. </p> <p>I've been to the store on numerous occasions and the only response I get is that they still out f stock. </p> <p>In the main while I'm left paying for a phone I dont have while using my old broken phone. Not once has have I been contacted regarding my phone how far the process is. </p> <p>I would appreciate feedback and a new phone hopefully before Christmas. </p> <p> </p> <p>Disappointed customer </p> <p>Chanel Villet</p>

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Replies (1)
Cell C
Cell C's reply23 Jul 2016, 09:57
Official

We are in receipt of your complaint and apologise for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards

Cell C | PN