KK
Khulekani K
1 reviews | Active since Aug 2022
03 Jun 2025, 14:09
Cell C ****s customers
The most useless ****mers is Cell C i bought a smart data contract, 4 months later they *****ulently added another data Contract on my account. It's so disgusting because no matter how you contact them they never resolve the issue they are a business that thrive by ****ming people. The game city store in durban is where I experienced it all. It gets even worse because I was ****med by the store manager Lolly.
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Cell C's replyOfficial
03 Jun 2025, 14:32Dear Khulekani KhumaloThank you for reaching out and bringing this to our attention.
We regret to hear about your experience and sincerely apologise for the frustration caused. In order for us to investigate this matter thoroughly, including the concerns raised regarding the store interaction, we kindly request that you provide us with the following details:
Once we have this information, we will escalate the matter to the relevant team and store for urgent investigation and feedback.We appreciate your patience and the opportunity to resolve this.
Regards,
Cell C | NG
We regret to hear about your experience and sincerely apologise for the frustration caused. In order for us to investigate this matter thoroughly, including the concerns raised regarding the store interaction, we kindly request that you provide us with the following details:
- Your ID number, so we can access your account
- Confirmation of the deal you originally agreed to, so we can identify the correct number to query
Once we have this information, we will escalate the matter to the relevant team and store for urgent investigation and feedback.We appreciate your patience and the opportunity to resolve this.
Regards,
Cell C | NG
Best regards,
Cell C's reply03 Jun 2025, 14:32
Official
Dear Khulekani KhumaloThank you for reaching out and bringing this to our attention.
We regret to hear about your experience and sincerely apologise for the frustration caused. In order for us to investigate this matter thoroughly, including the concerns raised regarding the store interaction, we kindly request that you provide us with the following details:
Once we have this information, we will escalate the matter to the relevant team and store for urgent investigation and feedback.We appreciate your patience and the opportunity to resolve this.
Regards,
Cell C | NG
We regret to hear about your experience and sincerely apologise for the frustration caused. In order for us to investigate this matter thoroughly, including the concerns raised regarding the store interaction, we kindly request that you provide us with the following details:
- Your ID number, so we can access your account
- Confirmation of the deal you originally agreed to, so we can identify the correct number to query
Once we have this information, we will escalate the matter to the relevant team and store for urgent investigation and feedback.We appreciate your patience and the opportunity to resolve this.
Regards,
Cell C | NG
Best regards,