CELL C 'S CONTRACTS / CUSTOMER SERVICE !!!

This is complaint is in relation to Cell C Pavilion. I entered into a contract in August last year .Took a Samsung S4 . I have taken the phone numerous times to Cell C for repairs . <br> They have advised me to send the phone to Samsung directly , as the repairs would be much quicker , but that was not fruitful. Cell C keeps debiting my account every month for a phone , which I do not have or use . I don't think it's fair that I should be paying for a product that I don't even have or use . When I had called the branch in pavilion , the individual that I spoke to was very rude and unhelpful . His telephone assistance was pathetic ! I received no joy from Cell C , Pavilion . Their turn around times for repairs and servicing does not adhere to the time frames that is initially given to the customer ! It is extremely frustrating for me , as I am a business individual and I do not have a cell phone for such a long period of time . This had resulted in a huge loss of business for me . Between Samsung and Cell C , Pavilion , I still have no resolution , no phone and find myself paying for a contract that I do not use . More over paying for data that I haven't used in months !!!