Cell C run, worst service provider

March 2025 my contracted ended with Cellc I see their are a lot of complaints similar to mine. Cell C refuses to cancel ones contract and *****s money from there customers. service is so bad. that when you call you get same robotic answer from each consultant. asking for very confidential information. where is the POPI act? they call it security check. but it just makes one very uncomforable. repeating very private info. this is just a way to stonewall there customers. I was not notified that my contract had ended in February 2025. To my shock in the next month March I was charged double than I was paying. For the two years I had my contract with cellc I never received any statements for my account, even though they do have my email address and contact details. I had asked a few times for the statement to be sent, but, never received a statement, which is mandatory! never received one. Again, no notification was sent to me to tell me that my contract had ended. Cellc just took it upon themselves to renew my contract without my consent. I have not consented to a new contract and since March 2025 cellc have been charging me for a contract that I never consented to. Sorry, that is *****ing from your customers. I called to cancel, but, Cellc just ignored, stonewalled and blantantly refused to end my debt order. Again, last month I was sure my contract was cancelled after I had a long conversation with Zandile. But again, they took monies of my account, monies I can not afford. All calls are recorded?! what a joke. No notification has been forwarded via email or sms. Yet, they just continue to ***** and force me to have a contract that I do not want and cannot afford! “Please cancel my contract and refund monies that was taken without my consent.”