Cell C rudest call centre i know
Monday 21 Jan 2019 i got this sms from Cell C: Cell C: "Do you qualify for a Samsung smart phone on a PINNACLE contract? Find out NOW! Dial *134*4052# or click http://aply.us/g/GSV146 to find out. STOP=optout"
I dialled the ussd code, it gave an error. So i left it. Now since tuesday 22jan cell c representatives has been calling me over and over and over. 10 times to be correct. The last one was just before this post today Wednesday 23 jan. I already spoke to the first one that called on tuesday..and the last one that phoned me tuesday night was extremely kind and professional. I even complimented him. The others were rude as can be and would even put the phone down in my ear while i was still talking to them. And i wasnt rude.
The last one that called me, i recorded and i asked "hi. Is this cell c" and she said "no?" Then hanged up. I can promise you i would get atleast one more call from them tonight.
What makes me mad is that they dont have a system in place to know whom theyve already phoned and spoken to. AND that their staff can be so rude! I worked in a call centre and if i treted a customer like that and hanged up on them i wouldve been fired. Your product is starting to **** me off and when the s10 is launched i think i will not be taking out my busdiness contract by Cell C. Ive been with cell c since they started and yet this is how i get treated?
Get your act together!
Please refer to your Facebook post. A request to have your number added to our DNC list has been submitted.
Cell C|MM
Please refer to your Facebook post. A request to have your number added to our DNC list has been submitted.
Cell C|MM
