KM
Keith M

1 reviews | Active since Sept 2009

01 Mar 2018, 16:31

Cell C RUDE STAFF - MONEY GRABBERS !!!!

Call centre called me to renew my contract. The very nasty person who called would not let me ask a question, just too interested to get me to agree to a new contract. Also **** about my current contract , saying my debit order will double in price if I do not right now agree to a new contract. Right now !! , asked them to call me next day, they tell me that's too late !! LOL,.

0
Replies (2)
Cell C
Cell C's reply02 Mar 2018, 07:15
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | DA

Cell C
Cell C's reply02 Mar 2018, 13:08
Official

Maropeng confirmed that he has contacted you and advised on a way forward.

Regards

Cell C | DA