Cell C, ******* service strikes again.

<p>Hello Cell C.</p> <p> </p> <p>Since there is no other mechanism to get a response from you, i will post another complaint here.</p> <p> </p> <p>I Have a Galaxy S7 Edge on contract, since April. All of a sudden in September, the allocated airtime can only be used for cell c to cell c numbers. This was not discussed or even pointed out upon taking out the contract. Niether was this the case since April. I now have a contract account of R800, over and above the monthly fee of R800/month for the contract, that means R1600 for 14 days of mobile service?????. The customer service consultant cannot move me to a new package, because i need to have the device for 1 month, i tried to explain that September - April > 30 days. but this was a difficult concept to understand. i have returned this device to Cell C for factory fault repair, and it has been out of my possesion for more than 2 months of the 5 months that i own it.</p> <p> </p> <p>The service offered by Cell C is so pathetic that i want to immediately cancel this contract and return the device to Cell C.</p> <p> </p> <p>PS. i have NO SIGNAL on cell C.</p> <p>anyone with an IQ above 50 should understand, that trying to call me on my Cell C device, to assist with a network issue would not be effective.</p> <p> </p> <p>My Office line is attached to the report. Use it.</p>