KA
Karien A
1 reviews | Active since Jun 2018
09 Jun 2018, 20:41
Cell C Router Issues
Having trouble with my router + 20gb. Never having signal or poor signal. Cannot connect to anything without issues. I have complaint to client services numerous times through call centre and email but with no feedback or solutions. R200 pm for nothing!!!
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
11 Jun 2018, 07:17Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Jun 2018, 07:17
Official
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
11 Jun 2018, 13:05Please be advised that Thabisile has escalated your network complaint to our network team for further assistance and feedback will be provided.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Jun 2018, 13:05
Official
Please be advised that Thabisile has escalated your network complaint to our network team for further assistance and feedback will be provided.
Regards
Cell C | PN
Best regards,
KA
Karien A's updateReviewer Update
29 Jun 2018, 10:09I have been contacted by cell c and advised to roam through vodacom as cellc doesnt have a tower in Nigel. Even after changing Im still sitting with the same issue. No network coverage or very poor. Now since i have moved in different area of nigel my cellphone is also a issue. Cannot call out or watsup. As i am typing this message i am at a internet cafe to get signal though their wifi. I am forced to seek legal advice on my 2x contracts as i have been informed i am liable for rest of term with no signal???
KA
Karien A's update29 Jun 2018, 10:09
Reviewer Update
I have been contacted by cell c and advised to roam through vodacom as cellc doesnt have a tower in Nigel. Even after changing Im still sitting with the same issue. No network coverage or very poor. Now since i have moved in different area of nigel my cellphone is also a issue. Cannot call out or watsup. As i am typing this message i am at a internet cafe to get signal though their wifi. I am forced to seek legal advice on my 2x contracts as i have been informed i am liable for rest of term with no signal???
Cell C's replyOfficial
02 Jul 2018, 11:16Noted.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Jul 2018, 11:16
Official
Noted.
Regards
Cell C | PN
Best regards,