1 reviews | Active since Mar 2020
Cell C robs their customers
My contract expired 4 months ago, yet I am still paying a full contract. Actually I am paying more than what I signed in my original contract.
I have called and sent emails to the complaints department and yet received no response to my mails.
I am still getting debited for a contract that is suspended. So you still want me to pay for something that I cant even use.
The staff at the stores are not clued up at all because I when into Canal Walk store to enquire about what would happen to my contract if I do not upgrade and I confirmed with the consultant that I would revert to a billing on what I use.
I dont understand how my package can be more WITHOUT A DEVICE!!!!!
I refuse to pay for something I did not sign for make use of!!!!
Thank you for contacting us.
The matter will be escalated to our support team. Please provide us with your alternative contact number.
^NT
Best regards,
Thank you for contacting us.
The matter will be escalated to our support team. Please provide us with your alternative contact number.
^NT
Best regards,
I am waiting to see what happens, all the while I am getting legal advise on how to manage this incase I need to sue.
I am waiting to see what happens, all the while I am getting legal advise on how to manage this incase I need to sue.
^NT
Best regards,
^NT
Best regards,
