1 reviews | Active since Jan 2013
CELL C ROBS THEIR CLIENTS
<p>My contract ended with Cell C, I called the call centre to cancel the contract on the 04 May 2016 where the agent gave me a option to a special deal. I said yes on the phone and he said that he will send me a contract to sign, which I have received but never signed.</p> <p> </p> <p>He also said I will get my intial plan on the 1st and that will then deplite on the 04th and the new plan will then go into activation. So on the 01st I got my original plan woth of data ect. and the activation of the new plan also came into play on the 01 st.</p> <p> </p> <p>So this means I paid for my normal contract and got no use of it as the second plan overides the first.</p> <p> </p> <p>I have email cell c on 03.06.2016 with ref 160 ********** 0 when I got a automated response to let me know they will be incontact within 24 - 48 hours.</p> <p> </p> <p>So today is the 15.06.2016 with no response from them what so ever. Got a phone call yesterday which was just droppen in my ear.</p> <p> </p> <p>So much for customer service ...</p>
Please note that all our calls are recorded and we have records of all emails, smses etc... One of our consultants will contact you and assist with this matter. Do expect communication.
We apologise for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Please note that all our calls are recorded and we have records of all emails, smses etc... One of our consultants will contact you and assist with this matter. Do expect communication.
We apologise for the inconvenience caused.
Regards
Cell C | PN
Best regards,
