EA
Esmeralda A

1 reviews | Active since Aug 2018

08 Mar 2022, 15:30

CELL C - ROBBING ME BLIND

I have been complaining about my cell phone contract which was supposed to have been cancelled in 2020 and I am still being billed for a contract after I returned the cell phone a day or two after it was received. However, Cell C Claims they never received. I received a quick response requesting me to send in all my evidence (i have messages stating that my phone was collected and in for checking); (I have a picture of the van and person who collected my phone); I have e-mails of me enquiring if the contract was cancelled and their response, but have heard absolutely nothing about my money being refunded. WOW CELL C YOU ARE A DISAPPOINTMENT AND WILL NEVER GET A CONTRACT WITH ME AGAIN!!!!

0
Replies (2)
Cell C
Cell C's reply08 Mar 2022, 16:11
Official
Hi Esmeralda

Thank you for contacting Cell C. 

Did you receive a return reference number for the collection of the device?

Regards
MP 

Best regards,

EA
Esmeralda A's update10 Mar 2022, 14:28
Reviewer Update
Yes, I received an SMS saying that the device has been booked in for assessment and the ref no is CCD387130 (