lM
leila M
1 reviews | Active since May 2018
24 May 2018, 11:38
Cell C robbing me
I paid a cancellation fee two months back, than i called to inform you to cancel my contract, i was even asked if i want to cancel the number which i said yes. Two months later they still debiting from my account, i have been sent from one department to the other, billing says they can see i paid so cancellations should fix it but cancellations says billing is responsible, what should happen now. I want my money back guys.
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Replies (2)
Cell C's replyOfficial
24 May 2018, 12:03We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply24 May 2018, 12:03
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
lM
leila M's updateReviewer Update
04 Jun 2018, 11:22Thank you, i have been assisted by a lady named Siphokazi Nyathela, it took a while but i am satisfied with her assistance. Thank you
lM
leila M's update04 Jun 2018, 11:22
Reviewer Update
Thank you, i have been assisted by a lady named Siphokazi Nyathela, it took a while but i am satisfied with her assistance. Thank you