KK
Kim K

1 reviews | Active since Jul 2011

24 Oct 2022, 13:01

CELL C - robbing clients all the time

The service from Cell C is disgusting and they are FALSELY advertising their data bundles. I bought 7GB for R49 for 7 consecutive days, which was to be allocated with 500MB for day and night data respectively. BUT, in true Cell C style - I have been ******. and received the data as follows: Sat, 15/10 - 500MB day Sunday 16/10 - 500MB day and 500MB night Monday 17/10 - 500 MB day and 500 MB night Tuesday 18/10 - 500 MB day and 500MB night Wednesday 19/10 - nothing received Thursday 20/10 -500MB day and 500MB night Friday 21/10 - 500MB day and 500MB night Saturday 22/10 - 500MB night

So, a GIG short and days late, and to top it off the night time data received on Saturday 22/10 fell away, as they sent it after it was actually valid for. I have called and spoken with 3 consultants and apparently my complaint has been escalated, but not one call or apology and they cant even confirm what was sent. This is appalling and I want the data promised or my money back. It is *******!

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