sR
shaheed R
1 reviews | Active since Dec 2014
01 Jul 2016, 10:54
CELL C ****** ME!!!!!
<p>About a week ago I went to a shop that is NOT in my area where I stay. I bought a SEALED R25 cell c voucher. When I got home and recharged it says I recharged with R10! I then sent the proof to cell c and for the past week all they been saying is that I must return the voucher to the point of sale. Firstly, the point oF sale is nowhere close to where I stay and secondly, the voucher was A SEALED R25 VOUCHER FROM CELL C SO! Who's FAULT is it? Because the store obviously just gave me a voucher that was distributed by Cell C and Cell C doesn't even apologise. So now I just have to be okay with the fact that I wasted money and was ******? DISGUSTING SERVICE YET AGAIN FROM CELL C!!</p>
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Cell C's replyOfficial
01 Jul 2016, 10:59We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Jul 2016, 10:59
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,