1 reviews | Active since Apr 2017

04 Apr 2017, 17:29

CELL C & RMCS & *** CALL CENTRE

<p>i am very dissapointed and frustrated with CELL C & RMCS.</p> <p> </p> <p>I had an issue with my sim card 2 days ago suddenly while making a phone call saying "EMERGENCY CALLS ONLY" when i phoned CELL C was told i am on a contract with this RMCS i must contact them, i do not know who they are I have never had this no of mine on a contract, it's always been a CELL C Prepaid Contract. No i am referred to this CALL CENTRE ********** where i am told i will be contacted in 24/48 hours!!!! These people are useless...they are only available during working hours??????????????</p> <p> </p> <p>This to me is pathetic this Cell C tellephone no is being used for all purposes and this number being out of service is now causing me a hell of a lot of problems. I cannot get into my gate at my house, i cannot access my internet banking, my customers cannot phone me, and all my personal friends and Family members cannot contact me!!! I have now been waiting 24 Hour no call from these useless people as yet!!!</p> <p> </p> <p>I want CELL C to correct this problem and I do not want to have a contract with any company on that no, i want them to put my no back to normal Cell C prepaid account immediately, or i can guarantee you you will lose at least 5 clients because my entire family is on this network because of the fact that i WAS happy with the networ****!! I will make sure people will know how you just hand peoples tell no's over to who knows who!!!</p> <p> </p> <p>Your IMMEDIATE RESPONSE will be appreciated!</p>

0
Replies (4)
Cell C
Cell C's reply05 Apr 2017, 07:30
Official

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

's update05 Apr 2017, 09:09
Reviewer Update

Good Day

Thank you! Look forward to a response from you!

Regards Marie

Cell C
Cell C's reply05 Apr 2017, 11:05
Official

Palesa confirmed that she has contacted you and advised on a way forward.

Regards

Cell C | PN

Cell C
Cell C's reply07 Apr 2017, 12:44
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN