AP
Anthony P

1 reviews | Active since Jul 2011

02 Jan 2017, 08:45

Cell C Ripping you off in 2017

<p>Cell C have decided to rip their customers off as its way of saying "Happy New Year" in 2017.</p> <p> </p> <p>On 01 January 2017 I received an SMS from Cell C I have used up almost a third of my voluntary R2300 package and I have R740 left for the month and I can "top up" if I dial 140.</p> <p> </p> <p>Problem is I am on a high end contract which was supposedly unlimited calls to any network, 10GB data and unlimited SMS. Why on earth would I need to "top-up" and when did Cell C unilaterally change my contract to a "voluntary" allocation which is almost a third consumed on the 1st of the month.</p> <p> </p> <p>Not the first time I have experienced such ******ion from Cell C so now I will post here and every available public forum to warn consumers NEVER TO SIGN UP WITH CELLC.</p> <p> </p> <p>MY CONTRACT ENDS IN APRIL AND I WILL BE SWITCHING TO TELKOM MOBILE.</p> <p> </p> <p>Disgusted.</p>

0
Replies (2)
Cell C
Cell C's reply02 Jan 2017, 09:03
Official

We will ensure that this matter is sorted. Apologies for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | DA

Cell C
Cell C's reply03 Jan 2017, 07:22
Official

Nelly has attempted to contact you with no success. Please refer to the email sent to you.

Regards

Cell C | DA