1 reviews | Active since Jul 2012
Cell C ******* "Get It" or "Get More" service
<p>Again Cell C, Tried to ask why am I being billed over R50 for some service I havent used and don't remember signing up for, I was told my "Get It" service was suspended since last year November, 2015. I then Asked if my 'so called' service was suspended where has my money been going, That money is due back to me because I paid for a service which I wasnt receiving and there was no way for me to receive since I have not been paying anyway according to their records. So they told me i am liable for all the time that I have been subscribed to their service, although my service was suspended from November 2015 due to non-payment, so Cell C refused to refund the 7 months from Nov last year until now, months of which I could have not been able to use the service I was being billed for, clearly consumer protection act doesnt live there, and they also refuse to cancel the service now and telling me they will only cancel in 30 days of which I would have to wait for their agents to call me. COME ON CELL C, YOU COULD DO BETTER THAN THIS.</p>
We will ensure that this matter is sorted. One of our consultants will contact you and assist.
Regards
Cell C | PN
We will ensure that this matter is sorted. One of our consultants will contact you and assist.
Regards
Cell C | PN
